Our Customers Are Our #1 Priority

Whether you are a new or existing customer, we will be with you every step of the way.


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    *What can we help you with?

    Service
    Packages

    All irradiators come with a comprehensive one-year manufacturer’s warranty. From single to multi-year extended warranties, we have a plan that fits your service and budget requirements.

    Response
    Time

    Committing to quick response time from your initial inquiry.

    Remote
    Support

    The first line of support to diagnose and troubleshoot problems. With remote support, we can access your irradiator remotely, while keeping downtime to a minimum.

    Customer Training &
    Applications Support

    Offering high-quality user and application training, our specialists will work with you to ensure you get the results you are looking for.

    Dose
    Mapping

    Helping you to visualize dose variations across the irradiation field to more effectively plan and setup protocols, while eliminating uncertainty.

    Preventative
    Maintenance

    Proactive care to keep your systems running at their optimum level of performance.

    Installation, Relocation &
    Decommissioning
    Services

    From pre-installation site-planning, to relocation or decommissioning and removal, we are with you every step of the way.

    Product Options &
    Upgrades

    Helping you to get the most out of your technology today and into the future.

    Part of Tibidabo Scientific Industries