Privacy Policy

Precision X-Ray, Inc. has created this privacy policy in order to demonstrate its firm commitment to privacy. The policy discloses our information gathering and dissemination practices for our website, located at This policy is incorporated in, and subject to, our website’s Terms and Conditions, available here.

What Information We Collect About You

Information You Give Us

When you request information regarding our products, promotions or warranties, you voluntarily provide your name, company, contact address, e-mail address and type of Precision X-ray and supporting equipment you own or use. Occasionally we may ask you to provide additional information regarding such things as your personal or professional interests, demographics, experience with our products and contact preferences so that we may better understand your needs and continue to improve our and services to you.

In order to assist our customers in using our products, we can create a remote connection using software created by LogMeIn or TeamViewer, which allows our customer service representatives to view and access information on your computer screen. If you decide to use this function, you should be aware that our customer service representative will be able to view and edit any information visible on your computer screen during the screen share.

Information We Collect from Your Device

Whenever you visit our website, we may automatically collect information about you via cookies, web beacons or other similar technologies. For more information on these web analytics tools please see the “Cookies” section below.

We collect and store statistics and other information about the online activities of our visitors on an aggregate basis.

Google AdWords

We use Google and other third-party tools in remarketing campaigns to display web-based ads for our products to people who have visited our website. Because you have visited our website, you may see ads for our products when you visit other websites. Third party vendors like Google use cookies to serve these ads based on someone’s past visits to our website.


This website may employ cookies to better serve you. Advertising networks that serve ads onto our website may also use their own cookies. Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies may save information such as your page preferences. By saving this information, cookies make your web-surfing easier as well as giving us data regarding which areas of the website are popular, and which are not. This data may be used to effectively improve our website. Most browsers are initially set to accept cookies. If you’d prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent. However, it is possible that parts of our website will not function properly if you do so.

In some cases, we may track or collect information about your use of our website by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. These methods also allow us to resolve server problems or administer our website. Generally, we do not associate this information with any other personally identifiable information that you may have provided to us.

You can opt out of the use of cookies by visiting the Network Advertising Initiative’s opt-out page available here.

How We Use Your Information

Though we have the utmost respect for your privacy, any communication or material you transmit to the website by electronic mail or otherwise, is and will be treated as, nonconfidential and nonproprietary.

Communicating with You

When you give us your contact information, we use that information to communicate with you about our products and services, send you announcements about our business activities, notify you of upcoming events or conduct promotional activities. Occasionally we may send you email communications to provide information or offers that we think you will find useful.

Providing Our Products and Services

We use your personal information primarily to fulfill purchases. If you purchase equipment from us, or contact us for customer support, we use your information in order to complete that transaction.

Managing Our Business Needs

We also use your personal information to track compliance with our Terms and Conditions, for research purposes or for marketing and promotional purposes. Our web analytics tools help us measure traffic on our website, develop the website and related marketing plans and customize the content available on the website.

Disclosure of Your Information

You may direct us to disclose your information to others, such as when you order products from us to be delivered by a third-party shipper.

We may also share your information with our advertisers, business partners or other affiliates.

As a general rule, we will not sell, rent, or lease your personally identifiable information and will not disclose your personally identifiable information to others except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.

Managing Your Information

You can choose not to receive future emails from us by emailing

If you would like to know what personal information we hold about you, please contact us at

If you would like to correct, delete, or update information that we hold about you, or revoke any consent you may have previously given regarding our use of your information, please contact us at

In the event that you ask us to delete your information, please note that applicable law and/or our legitimate business purposes may require us to retain certain information.

However, to the extent that corrected or deleted information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases. Please be aware that we may occasionally contact you for administrative purposes even if you unsubscribe from our mail list.

Third-Party Links

We provide third-party links for your convenience only. These third-party websites may send their own cookies to you, or otherwise collect data or solicit personal information from you. You follow the third-party links posted on our website at your own risk. We do not accept any responsibility or liability for privacy or other issues associated with any websites you may link to through our website.

Information Security

We use industry standard efforts (such as a secure sockets or secure socket layer where appropriate) to safeguard the confidentiality of your personally identifiable information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.

Limits on Our Abilities

Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems.

Children and Our Services

Our products and services are not directed to children, and we ask that you not provide any personal information to us if you are under the age of 18. We will not intentionally collect or maintain information about individuals under the age of 18.

Contact Us

If you have a question or complaint about this privacy policy, or how we collect and use information, please contact us at or Precision X-Ray, Inc. 14 New Road Madison, CT 06443.

Changes to This Privacy Policy

We may revise this privacy policy from time to time as our business changes, we develop new products and services, or in response to changes in applicable laws. Any revised privacy policy will be effective as of its published effective date. We encourage you to review our privacy policy from time to time to see any recent changes.

If we make substantial changes to this privacy policy, we will notify you in advance by posting a notice to this site or by email (to the email address you have given us), and by posting the updated privacy policy before its effective date to give you a reasonable period of time in which to review the updates.